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Live Online Learning Blog

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This is where you can find How To Guides, industry news, information on our newest leadership and technical courses, as well as tips on professional and career development.


Live Online Training (LOT)

What is live online training (LOT)and how do we do it so well?

When we're talking about an online classroom, we mean a synchronous environment with a leader and participants in multiple locations speaking and
interacting with one another at the same time, much as they would in a physical classroom. Participants can raise their hands, take surveys or tests, and participate in learning activities in a number of different ways. Audio is included in some products through Voice over IP, although some products provide only the collaboration and information-sharing tools and a phone is used for audio.

What are the similarities and differences?

Our training organization has been using live, online training for over four years and our experience indicates that moving from the traditional classroom environment is not a difficult task. We train both employees and customers using this technology.

Let's look at the similarities and differences between live, online training and the physical classroom training that many of us are so familiar with.

Think of what you do in a physical classroom: raise your hand, speak to the instructor, say yes or no, participate in a class discussion, listen to lecture while looking at content, view a demo, do exercises to reinforce learning, and so on. All of these things are available to you in the online classroom as well. As a leader, you can see participants when they enter the virtual room; you can call on them when they raise their hands and allow them to speak; you can demonstrate an application and allow a participant to try their hand at performing a specific task, you can write on a slide or whiteboard, and so on.

The mapping between the physical classroom and the live, online classroom is striking and makes it very easy for both participants and instructors to make the switch. In the live, online training, you have the advantages of leader and participant familiarity with the classroom environment—something most of us have been involved in since we were quite young. The difference is that this all takes place online, without visual cues or feedback.

What are the advantages of live, online training?

The primary advantage of online training over physical classroom training is the obvious one of reducing the amount of travel both participants and instructors must do, thus resulting in a reduction of the costs associated with this travel. This advantage applies to both live, online training as well as asynchronous training in the form of computer-based training and Web-based training.

Another advantage is the similarity of live, online training to the physical classroom training thus making it easy for employees or customers to participate in live, online training sessions because they have the physical classroom experience.

Will learners accept this technology?

Based on our experience, learners are ready and willing to try this technology, and studies indicate that they learn as much as those who participate in a physical classroom. By using the Internet at their own desks, participants do not have the stress incurred with travel. They can go home to their families at night and use peers at their work site as mentors if necessary.

Is this technology replacing the classroom?
Absolutely not yet! There is and always will be a need for the physical classroom. Live, online learning should be viewed as an additional way to get information to participants and reduce the need for travel and time away from the job.

How might I schedule live, online training sessions?

In our experience, we have found 90-minute modules to be a good length for live, online training. If the modules must be longer, a break would be helpful, just as you would have a break in a physical classroom. Most of our sessions are 3.5hrs/day.

There are two general types of content you might be considering: (a) an update or something similar, which would normally require only 60- to 90-minutes to cover, or (b) more complex topics which would normally require one to five days to accomplish in the physical classroom environment.

Our organization chose the following method for delivering live, online training on complex topics:

The corporate model where participants sign up for a course and then participate in a series of modules over the course of one to five days. This method requires more commitment from both the learner and the learner's manager.

Interaction is very important in the live, online learning environment is very important to keep you engaged so we do alot of talking.

Distractions that can arise when the participant is in his or her own environment, rather than in a separate environment like a classroom. The live, online training environment is prone to similar distractions. So we do alot of name checking and learning confirmation by asking participants questions.

Bandwidth (the amount of data that can be transmitted in a fixed amount of time) is a major consideration in this environment. As a result we have participants download large files ahead of time while you stream smaller files.

What do the participants need to know before taking a live, online training session?

Basically, participants need to know how to use a mouse and how to interact with a browser. Typically, you will enroll in a session through our Website. You will also access the session through a Website (our delivery partner).

To avoid issues on the day of the event, we ask that first-time online learning participants go through a check-in session with us before they attend their first live session to get set up and increase their comfort level. This check-in session checks their audio and goes through the basic tasks a participant will perform during the event. Most technical issues will be resolved during this check-in session so that the instructor doesn't have to be concerned with issues on the participant side during the session itself. Also, once issues have been resolved, future sessions should be pretty much trouble-free.

In order to keep a session from not starting smoothly, our session leader does not deal with technical problems during the session. There is a help desk available for participants to call.

What kind of facilitator do we engage to do online training?

We look for a subject matter expert with:

1.A willingness to try new technology.

2.Comfort with their training skills.

3.Variety in voice and intonation.

4.A comfort with the lack of face-to-face interaction for feedback and support that is encountered in the online environment.

5.A comfort and proficiency delivering live, online training, and will practice with the online delivery tool.

What do you need to run the session?
From a logistics perspective, our instructor is in a room with a door to reduce the amount of noise that might interfere with their concentration. Our instructor is prepared with notes, pencils, paper, glass of water, a headset/mic and a telephone (just in case they too need technical support or answers to questions). The instructor also has a second computer in the room which they use as a representative participant machineso they see exactly what you are seeing. Our instructors are also allowed to where they fuzzy bunny slippers, which you most likely will not see.

Our participants will ideally have a PCwith a robust internet connection; a headset and a mic. If you are learning a software application, ideally you will have this on your PC or alternatively we can give you access to a machine with the labs/software. Prior to your session start date you will have the opportunity to test your system to ensure you are ready for training day.

How do we communicate with the participants during the session?

There are actually a number of communication methods in a live, online training session. Of course, we and our participants can speak just as you would in a classroom. Typically, a participant raises his or her hand and the leader "calls on" that person by giving him or her a microphone. If the leader wants a more informal environment, they can increase the number of people who can speak at the same time. Participants can also send chat messages to the leader or to other participants. This is useful if the participant doesn't have a microphone. It's also useful if the participant has a problem or has to leave early; he or she can send a chat to the leader explaining the situation and, therefore, not disturb the rest of the class. Participants can also communicate by using yes or no buttons and laugh and applause buttons.

What goes on in a typical live, online training session?
Typically, well before the session is due to begin, the training firm or leader may send out documentation, handouts, or lab exercises to the participantsenrolled in the session. They may send out a reminder notice as well.

Our leader and help desk is the first person on the session to ensure the session is open particularly to say hello to participants as they arrive in the session in order to make you feel comfortable speaking and to check their audio before the session actually begins.

While waiting for the session to begin, we launch and host any application(s) to be shared, create any surveys to be used during the session,and check Web sites to be used to make sure the content is current. Once the session has begun, we keep an eye out for raised hands, participants who stepped out, private chats, and so on. This is very much what we would do in a physical classroom where you are constantly scanning the room to see who has a raised hand, who looks asleep, what's going on outside the window, what your content looks like, and so on. It's important to set expectations for the live, online environment, particularly for the new participant. This means that if you have to check your private chat (and most of us have difficulty reading one thing and speaking something else), let your participants know that there will be a short period of time when you will not be speaking, known as "dead air." Some participants are not comfortable with this; they feel that something should be going on every minute of the session or else there must be something wrong with the technology. Make participants aware of what is going on.

What is the best way to engage learners?

As we mentioned before, interaction in a live, online training session is extremely important. We realize that our body language is no longer available to "entertain" our learners. We put put all your animation and enthusiasm into our voice and keep our participants busy.

This means lots of questions for our learners as well as activities that they can participate in. Here are some of our practices:

•We draw on slides and applications; mark them up using the markup tools. This makes them more active. You can also use animations in your content.

•We ask participants questions—not just "Does anyone have a question?" Ask for their experiences and their ideas.

•We have slides with questions on it. Elicit answers and ideas from participants and write them on the slide.

•We share an application and have various participants work the application while we guide them.

•We provide lab work if we are teaching an application.

•We provide job aids or case studies that participants can print out through the live, online training session and refer to through the session.

Live, online training can be a lot of fun for both the leader and the participants and it's not a difficult transition for either.

So, relax, put your headset on, put your feet up, and start learning!


7 Top Professional Certification Courses To Pursue TODAY!

Getting certified is a surefire way to advance your career. These days most of the professionals have realized the same and earning one ensures one's credibility as a professional to carry out their assigned jobs efficiently.
To put it in a nutshell, a certification holder upholds knowledge, experience, skill sets as well as the ability to shoulder specific job responsibilities. Although some professions require a professional to be certified, in others it simply augments the career graph of a professional.

When you have taken up a professional certification course, it guarantees you;
1. To get a competitive edge over your non-certified peers or colleagues
2. Better job opportunities and career advancement
3. Get rewarded with higher wages and better perks

In every industry sector, employers seek certified professionals who are not only well equipped with the right skill sets but also who can take their organization to the next level. Let me put down seven top credentials that are sought after by employers in 2016.

1) Project Management Professional – (PMP®)
Offered by PMI, Project Management Professional (PMP®) is one of the most recognized and revered credentials in project management across the world. In around 175+ countries in the world, you will find a million PMP certified professionals. This certification tests a candidate in five prime areas relating to a project lifecycle viz; initiation, planning, execution, monitoring, and closing.
To pursue PMP certification one has to complete around 35 hours of training apart from having not less than 7500 hours of project management experience.

2) Information Technology Infrastructure Library - (ITIL®)
The ITIL® owned and maintained by the UK Office of Government Commerce, is a globally recognized IT service management certification. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management.
The ITIL® Foundation certified professional will be able to guide an organization in implementing the best practices in IT Service Management and also in using IT as a tool for a business change and growth. The ITIL® Foundation certification course emphasizes on adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on Quality Management approach and standards apart from following a practical approach to IT Service Management.
Operations managers, service delivery professionals, quality analysts, and production support engineers will find the course ideal. However, the ITIL® Foundation certification course can be taken up by anyone working in the IT service industry, like IT professionals who want to move ahead in the IT Service Management sector.
ITIL certified professional is most sought after because the training is not based on a specific technology, it is applicable to any IT organization. So an ITIL® Foundation certified professional will find suitable job opportunities in any IT organization. Moreover, according to the salary survey conducted by Global Knowledge and Penton, ITIL® Foundation certification is listed among the 15 top-paying certifications in 2014.

3) Big Data Analytics
Big Data Analytics refers to the process of collecting, organizing and analyzing large sets of data to discover patterns and other useful information. Not only will Big Data Analytics help you to understand the information contained within the data, but it will also help identify the data that is most important to the business and future business decisions. Big data analysts basically want the knowledge that comes from analyzing the data.
A certified Big Data Analyst has a greater scope as almost every organization are increasingly looking to find actionable insights into their data. Many big data projects originate from the need to answer specific business questions. With the right big data analytics platforms in place, an enterprise can boost sales, increase efficiency, and improve operations, customer service, and risk management.
It is ideal for Java developers, Architects, Big Data professionals, anyone who is looking forward towards building a career in Big Data and Analytics. Top companies like Microsoft, Software AG, IBM, Oracle, HP, SAP, EMC2 and Dell have invested a huge $15 billion on data management and analytics, thereby increasing the number of opportunities for Big Data certified professionals. Research shows that certified analysts earn $117,000 in comparison to their non-certified peers.

4) Certified Scrum Master – (CSM®)
CSM® is a certification that is related to project management focusing primarily on software development. It focuses on handling changes in IT Projects with a Project Management approach. It is used when the customer suggests some changes during the process of project development.

5) Six Sigma Green Belt
One of the most popular strategies in any business organization, Six Sigma Green Belt is widely implemented across various industry sectors for improving quality and processes. This is one certification that will never go out of business and help you scale greater heights.

6) The Open Group Architecture Framework - TOGAF®
If you are an Enterprise Architect then one of the hottest skills you need to acquire this year is TOGAF®, as there is a growing demand for TOGAF® certified architects all over. If you look at it, TOGAF Certification is considered as an achievement as TOGAF certified Enterprise Architects are earning a whopping $124,000 compared to their non-certified peers and are most sought-after by Fortune 500 companies. Credible research from ITJobsWatch shows a steep increase in the average maximum salary for TOGAF professionals from 74,105 euros to 93,817 euros in the UK market. So, in short, being a certified TOGAF® Enterprise Architect ensures better job prospects and helps you stay ahead in the competition.

7) Sales training and certification
If you're looking for a lightweight sales training or perhaps you're a sales leader looking for an online training to pass along to your team, look into HubSpot Academy's sales training and certification. It's three hours of on-demand video content with a 60 question exam to follow. It details how to create a sales process that's tailored to the buyer's journey. Mark Roberge is the instructor and also a professor at Harvard Business School -- it's worth checking out.

Source: https://www.linkedin.com/pulse/6-top-professional-certification-courses-pursue-2015-shaiju-mathew


 

E-learning is becoming a more popular option, you can stay home and log in to a course from your couch, or you can take a course in a different country that you would not normally be able attend. However there is still some skepticism on the effectiveness of virtual courses by learning coordinators and by students as well. The following 5 tips will help you get the most out of your e-learning experience:

1.       The first tip is probably the most obvious; make sure you have reliable internet access. This is a key to having a positive e-learning experience, you do not want to miss instruction because you keep disconnecting from the class. In addition have tested the courses’ system requirements prior to the training date (Itplanit sends out an email with two links to test your computer’s ability to run the programs needed to participate in the virtual training course).

2.       Secondly although it is definitely a more convenient training option, allowing for students to join a course on an international level, it does not necessarily make what you are learning any easier, so commit yourself to participating in the virtual classroom as much as you would normally participate if you were there in person.

3.       Remove all distractions! Although no one will notice if you stay in your pyjamas all day, try and remember that if you were at work with your boss and co-workers your kids and pets would not have access to you and you would be focused on learning. Try to maintain this same attitude, even if you are in your pyjamas!

4.       Do not be afraid to interact and ask questions. The instructor can chat with you online (at Itplanit we also have an audio video system so you can verbally ask questions). You will learn much more if you ask the questions you have so as to be able to follow along fully from home, even discussing with the other student will aid your learning process!

5.       Although it might be tempting to just watch the instructor complete the in class exercises, make sure to work through them on your end as well. Most people learn by doing and it’s at this point that you will notice any gaps in your knowledge, prompting questions that the instructor can then answer for you.

Itplanit offers e-learning options for almost all our technical and business skills courses, try it out the next time you are looking at training options, it’s convenient and cost effective! 


We all know the importance of clothing - everyone has to get dressed in the morning; but what about the importance of style? Navigating the waters of the professional workplace can be hard if you are new to the workforce, or if you don’t like shopping, or simply can’t figure out what pieces work well together. However given that a large portion of how you will be perceived in social and workplace settings is related to how you put yourself together, whether you like it or not, how you present yourself is a key component to your professional success. 

When you look good, you feel good; why not give yourself that extra confidence boost? Itplanit offers a half day interactive workshop that tackles all aspects of fashion and style for both men and women; “Style at Work” is our newest addition to our business skills courses. Whether you are looking to add to your professional development journey by brushing up on your professional attire, if you just landed a new promotion and need to start dressing up, or if you want some of your employees to revisit the workplace dress code – this workshop is for you and your staff.     

This interactive workshop focuses on the benefits of a strong personal image and how to create it. Using engaging discussion and activities, this workshop encourages employees to learn about how to dress professionally while still representing their best self. Employees will come away from a fun experience with a takeaway to help them start their journey of looking and feeling their best. 

This course includes discussions on: key points when getting dressed for work using visual examples of clothing, the importance of buying clothes that fit, touching briefly on the benefits of knowing a seamstress, fashion vs. style and the personalization of dressing. Other topics covered include items such as colour: a great way to show some personality while still being professional the difference between warm and cool tones and how to choose the right colour for you, how to wear colour in a way that’s appropriate for work. This course also touches on how to personalize your outfits by accessorizing which is another great way to add style to an outfit. This class is sure to be engaging including activities with live models and interactive styling exercise with the audience – read more about it today! 



presentation skillsThere is no more powerful skill in the business world today than the ability to effortlessly influence your colleagues, clients, and associates.

In a business world that is more competitive than it’s ever been at any point in human history, entrepreneurs, managers, and executives all need to be able to effortlessly influence their marketplace, their employees, and the businesses in organizations that they partner with – or they stand little to no chance of succeeding.

Thankfully, it’s a lot easier to learn presentation skills today then it may have been ever before, especially if you model a communication master like the late Steve Jobs. He was able to transform Apple into the most valuable company on the planet on the back of his genius and his presentation skills alone.

Here are a couple of tricks you’re going to want to steal from him!

Focus on a SINGLE crystal clear message

If there’s just one thing that you take away from this quick guide, it should be the importance of focusing on a single crystal-clear message and building everything around that. Do not distract, do not deviate, but instead reinforce the point that you’re trying to get across.

Make sure people know why they should be listening

Be right up front and center about what it is you’re going to share with them today, with a little bit of drama, of course. People are going to tune out your message if they don’t know what’s in it for them, so make sure that they have reasons to stick around.

Create a personal connection using your eyes and your emotions

To really master the ability to completely capture attention in seconds you need to tap into your emotions and the way you use your eye contact. If you’re able to linger just slightly over each and every single person in the room, and really inject emotion into your presentation, they are going to feel like you are speaking to them and only them.

Powerful, powerful stuff.

Have a story, not just a bundle of facts

The biggest mistake you can ever make when presenting is falling in love with the “fix” of whatever it is you are sharing as opposed to telling a story. Everyone connects with and understands stories, but facts and figures are usually just going to cause their eyes to glaze over.

Do not make this deadly mistake when presenting!

Be exciting

People in general are pretty bored on a day-to-day basis, and are looking for something to captivate them. Let that be your presentation and you’ll be able to dominate right off the bat.

Itplanit offers presentation skills training in Ottawa and Toronto as part of our business skills training program. Stay tuned to our professional skills training course calendar for the next scheduled event. 


 Excel Tips and Excel Training1.    Click, to view the entire sheet

Excel can feel a bit overwhelming and it’s easy to lose track of your work when you can’t get the big picture. If you need to take a look at your spreadsheet, just click on the corner icon that looks like a right angle or you can simply type Ctrl-A.

 

2.    Autofill

To avoid typing the same information one by one, instead pick a cell, move to the fill handle, click and drag. Once there, you’ll find a menu of options, select fill series and you’re set.

 

3.    Adding Rows & Columns

You’ll want to select a number of rows you’d like to add, then right click and click insert. A dialogue box will show with options to select to perform the rows and columns.

 

4.    Auto-Correct

It’s simple: File > Options > Proofing > AutoCorrect. The dialogue box will allow you to type an abbreviated word and program it to spell out a full written corrected word.

 

5.    Maintain Data in Multiple Cells

Hold the Ctrl Key as you click on each cell, type the information on the last cell and hit Ctrl+Enter. 

 

6.    Graphics in Charts

To add a little bit of pizzazz to your charts, select the area or slice where you’ll want the art and using the series option fly-out menu, then selecting “picture or texture fill” and/or insert tab’s picture button tool.

 

7.    Keep Your Charts as Templates

Once you’re happy with your chart, select, “Save As Template”. This will save as a CRTX extension in the default Excel. 

 

8.    Pivot

PivotTables is a great tool that allows you to summarize all your information making it easier to references and view for others. After you have rows and columns named properly, select PivotTables on the insert tab.

 

9.    Select Everything

Ctrl + Shift + Spacebar selects the whole worksheet. If it contains data this command selects the current region.

 

10.  Screenshots

Want to insert a screenshot into your worksheet? You can do this by heading to the insert tab, select Screenshot, and then you’ll get a drop down showing a thumbnail that includes all your open programs.

 

Excel is a powerful software that has built-in shortcuts and features that can enhance your projects, it’s impossible to encapsulate every feature here. This is why it’s always recommended to take up business skills training programs, where they’ll focus on crucial elements and important methods of working. Itplanit offers Excel training courses at beginner, intermediate and advanced levels so you get the right training for your skill level.

 


It is critically important that business leaders today are able to take advantage of information, knowledge, and data on the fly, especially since we are living in the middle of the most competitive business environment in human history.

Business decisions need to be made in a ridiculously short amount of time to remain competitive, and one false move can completely derail a business for a considerable amount of time. This is why the accessibility of information is so mission critical in operations today, and why smart and savvy business owners, managers, and executives are taking advantage of IT professionals that have gone through ITIL training.

What is ITIL training, anyway?

Information Technology Infrastructure Library (ITIL) is “a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).” It is widely regarded as the best approach to IT service management in Canada, the United States, and across the world.

IT professionals that understand exactly how to take advantage of this training are prized for their ability to deliver business value and integrate structured IT service management with your current operations.

When you hire IT professionals that have gone through this certification, you’re going to be leveraging an advanced approach to IT service management that gives you everything you need to access at a moment’s notice without having to upset the apple cart (so to speak) when it comes to your everyday work flow.

The ITIL Certification process

The certification process to achieve this designation is rather simple and straightforward, and is made up of four different blocks or levels.

The Foundational Level is where the basics of this process are introduced, giving IT professionals a general understanding of the entry-level specifics and they’ll need to rely on from here on out.

The Intermediate Level is where the educational modules begin to get a little bit more advanced, though they are still broken into two distinct different categories – Service Lifecycle and Service Capability areas of expertise.


Becoming an effective business writer is no longer a “nice-to-have” for business people in Ottawa - it is a requirement. You know this, yet how do you hone your writing skills when you are in a position that does not require a great deal of writing? Making an investment in yourself and taking a course in business writing may be the best thing you can do for your career. Here are some additional ways to bring your business writing up to snuff.

1. Drop the buzzwords and metaphors

Everyone has seen writing that sounds like a corporate catalog. From “solutions-based” ideas to “out of the box” thinking, it seems like everyone is trying to come up with one more catchphrase that will engage users and draw attention. Unfortunately, all these overused clichés do is make the writer seem uninspired. You are better served by stating exactly the action you want someone to take, and presenting a compelling case to convince your readers to move in that direction.

2. Edit ruthlessly

Do not use long, bookish phrases when a simple word or two will suffice. Keeping your writing simple and direct will allow your audience to get the needed information in the shortest possible period of time. In a busy world, this is something that business people are always looking for. If you want people to engage with your ideas, get right to the point.

3. Keep your language active

Passive verbs can make your writing seem tired and weak. Worse yet, they can make you come across as ineffective in your position. Always check your grammar, punctuation, and verb tense to be sure everything matches up the way it should. Proofread all emails, notes, letters and reports before you let them out of your hands, even the ones that are not specifically meant for clients. Errors on internal reports and communication can sink your career almost as quickly as errors on your client reporting.

4. State the obvious

Instead of saying something like “in the current situation,” come right out and describe the situation in as much detail as the medium demands. People are busy and need to get all necessary information together in one document or they risk making incorrect decisions based on invalid data or information. Pretend you are a reporter and you have to share all the pertinent facts on your project before someone can make a decision. Part of stating the obvious is knowing what is obvious; meaning you have to understand your message and your audience fully and keep them top of mind while you are completing your writing project.

5. Work with professionals

Finding a competent and experienced business writing trainer can help support and reinforce the writing knowledge you already have, and open up a world of new communication styles. Business skills writing courses from Itplanit are a positive way to impact your career with a minimum investment of time and money.

For training in business writing and other business training and learning opportunities in Ottawa, contact Itplanit today. 


Business SkillsToday’s competitive workforce brings a variety of hard and soft skills to the marketplace. There is a high value in everything from specific technical knowledge around computers and technology to highly-honed negotiation skills. All of these business skills meld together to form a new type of knowledge worker - one who is informed, assured, and secure in their skill set.

Communication skills in the workplace are essential. Whether you are discussing your latest project with peers, presenting a new project idea to your executive staff, or trying to convince your technology team that the new gizmo you want will make a difference between making sales budget and missing by a mile, communication skills can help differentiate your work from the crowd. The ability to communicate effectively at all levels of an organization can be the factor that gets you that next promotion - or keeps you from getting it! Effective communication skills can help you earn new business from customers as well.

When people have a choice between working with someone who is positive and upbeat and someone who is negative and approaches every project from a point of contention instead of a place of collaboration, they will almost always choose to work with someone who looks for consensus. Sometimes the person who communicates well is not the best person technically for the job, but they are the one most likely to get the job done because they can get along with all the parties involved and keep the project moving forward. Even if you find yourself tensing up in meetings, there are ways that you can alleviate that tension and keep yourself looking forward and being positive, even when you are off-balance.

Watch your body language

Body language can be a very powerful indicator of feelings, and unless you are extremely careful your body language can tell a different story than the one you want to be told. Meet people’s eyes when you are speaking with them, and make a conscious effort to relax and not fold your arms or otherwise indicate that you are closed-off or not listening.

Listen carefully and reflect

Just like a clean mirror, a reflective listener can pass back a credible image of what a speaker is saying, indicating to that individual that you are paying attention and find value in the information that they are sharing. This indicates a high level of respect and can go a long way towards building trust within a group. Make an effort to be openly attentive when others are speaking.

Be passionate

Not every project will get your juices flowing, but when you find something in a project that really engages you, do not be afraid to share that enthusiasm. As with everything else in life, there is a point beyond which enthusiasm could cause you to be seen as overzealous so be mindful of staying professional while sharing your excitement about ideas.

Keep it simple

In your professional life, you will meet people who are ramblers. You know the type - they can drone on and on for hours, talking in circles and never really seem to get to the point. Avoid this pitfall by having a clear understanding of the points that you want to make before you ever open your mouth.

Courses taught by licensed professionals with vast experience in the realm of communication can help support you on the path to improved interpersonal skills and knowledge. Itplanit’s business skills training courses in Ottawa are available in both French and English and will set you apart in the workplace. 


Learning how to code can open up a wide range of opportunities for you. The job markets in Ottawa and Toronto are always looking for programmers, especially ones that are knowledgeable in Java. Here are a number of great reasons why you should consider enrolling in a Java training course:

It’s everywhere!

Java is running pretty much everywhere you can imagine. Many large applications end up using Java because of its stability, maintainability, and scalability. If you’ve ever considered creating your own Android app, you should know that they are all programmed in Java. When the latest and greatest technology hits the market, there is a very good chance some part of it is run using Java.

It’s easy to learn:

Java may seem daunting at first, as it is a verbose language. However, once you have a firm grasp of the basics, you will find that you can easily pick up and understand more of the advanced concepts. Not to mention there are a number of great courses and training facilities at your disposal, Itplanit included, that can help you understand this powerful programming language.

Java has been out there for a long time, so almost any question you may come up with has already been asked, answered, and indexed on the internet. All you have to do normally is run a search! It is very hard to stump a good search engine with a Java programming query.

It has the best editing tools:

The information development environments (IDEs) available for Java are incredible. You will be notified immediately of typing errors just like if you were typing a text document.  You will be given suggestions that can reformat your code with clear explanations as to why it was done, to save you time and help make it work. After using Java editors, a lot of programmers wonder how they ever coded before!

It can help land you a job:

Take a minute and do a quick search for Java job openings in Ottawa or Toronto. How many search results did you find? We guarantee that you found a number of great open positions. Companies are always looking for Java programmers because of its widespread reach and its utility. Many different professional sectors embrace Java, so you will be able to pick and choose exactly what job market you’d like to focus on.

If you are interested in taking a Java programming course, you should contact the professional development company Itplanit today!