The ITIL Expert Pass Plus with Lifecycle Books
Looking for a quality, affordable path to your ITIL Expert? After earning your ITIL Foundation Certificate, you can purchase YLFL's ITIL Expert Pass.
This program has no concrete start date. When you register, just let us know which classes you are choosing and we will build your training path with you.
The pass gives you access to ALL of YLFL courses required to achieve your ITIL Expert.
With your Pass, you can take up to 16 ITIL Intermediate credits + our Managing Across the Lifecycle (MALC) course, which is the final exam required for ITIL Expert, for one flat fee, including exams.
The ITIL Expert PassPLUS, which also includes the five (5) day Certified Process Design Engineer (CPDE).
The Passes apply to courses delivered in YLFL public instructor led virtual classrooms.
There is no catch.
•Passes are valid for 12-months from the date the first learner attends their first class
The full list:
ITIL Foundation Course - Accredited
ITIL Capability Course: PPO - Planning, Protection and Optimization - Accredited
ITIL Capability Course: SOA - Service Offerings and Agreements - Accredited
ITIL Capability Course: OSA - Operational Support and Analysis - Accredited
ITIL Capability Course: RCV - Release, Control and Validation - Accredited
ITIL Lifecycle Course: Service Operation - Accredited
ITIL Lifecycle Course: Service Design - Accredited
ITIL Lifecycle Course: Service Transition - Accredited
ITIL Lifecycle Course: Service Strategy - Accredited
ITIL Lifecycle Course: Continual Service Improvement (CSI) - Accredited
ITIL Managing Across the Lifecycle (MALC) Course - Accredited
Certified Process Design Engineer (CPDE) Course - Accredited
•Classes are offered in our Live, Instructor Led Virtual Classrooms; log-in with the instructor and the other learners - no travel required!
All classes are delivered in YLFL virtual classrooms (you log in with the other learners, and the instructor) and include the exams.
When you register, just let us know which classes you are choosing and we will build your training path with you.
All courses are limited to a maximum of attendees. We promise to make every effort to schedule sufficient courses so that all Pass holders have multiple choices available. \
However, we are unable to guarantee a place for a specific date. Book early to avoid disappointment.
Contact Us to learn more about the Agile Pass program details.
Notes: Your Agile Pass is non-transferable and valid for two years from date of attendance in first class.
PAYMENT IN FULL must be received no later than five (5) business days prior to class start. Payments may be made by credit card, check,
money order or purchase order (PO), in US Dollars. Seats are not confirmed until payment is received. If class meets capacity prior to
receipt of payment, the learner will be immediately informed and sent information on the next available class. If payment has not been
received at class start, the learner can attend the class, but will not be eligible to sit for the examination until payment has been received.
Learner and/or Learner’s organization will be responsible for all learner travel and expense, where applicable.
CANCELLATION: Once payment and/or PO is received, registration may be cancelled by giving us WRITTEN NOTICE at least 15 business
days prior to start. Learner will be issued a 12 month voucher, for a future class of equal value. Full refunds are available only to
purchasers of single classes, and are at the discretion of YLFL.
RESCHEDULING: If 15 business days written notice is not given, ITSM Academy will treat it as a class reschedule. Registration may be
rescheduled one (1) time and the learner will be issued a 12 month voucher. If the leaner is unable to attend a rescheduled class, they
may substitute an alternate attendee, or else forfeit the voucher and no refund will be provided.